1. Introduction

This privacy policy describes how Shop Clone and its affiliated companies (Propero Consulting Pvt Ltd) collect, use, store, and protect your personal information when you interact with our services. We are committed to maintaining your trust and ensuring your data is handled responsibly. This policy applies when you use our platform to copy store events between stores you control, visit our websites, or communicate with us through any channel. By using our services, you agree to the practices described in this policy. If you don't agree, you may please refrain from using our services. We encourage you to review this policy periodically as it may be updated from time to time.

 

2. What Personal Data We Receive

We collect several types of information to provide and improve our services:

 

Profile and Contact Information

- Contact details (name, email, phone number)

- Professional information relevant to your business relationship with us

- Account information (username, password, etc.)

Device Information

- Information about the computers, phones, and other devices you use

- IP address, device identifiers, browser type, and network connection

- Technical details about how you access our services

 

Usage Data

- Information about how you interact with our platform

- Login credentials and usage patterns such a X-access token, store url

- Device information and technical details

- Feedback, testimonials, and engagement history

 

Merchant Data

- When businesses use our platform, we collect data they provide about their operations, customers, and transactions

- This data is controlled by our customers, not by us directly

- Information about your store setup, configurations, and transactional details

 

Prospect Data

- Information about website visitors and potential customers who engage with our services

- Details about your interactions with our marketing materials

- Information you provide when attending our events or webinars

 

3. How We Use Your Personal Data

We use your information to:

- Provide, operate, and improve our services

- Communicate with you about your account and our offerings

- Personalize your experience based on your preferences

- Analyze usage patterns and service performance

- Detect and prevent fraud and security issues

- Facilitate copying of store events between stores you control

- Develop new features and services based on user feedback

- Market and promote our services through targeted advertising

- Fulfill legal obligations and protect our rights and the rights of our users

 

4. How We Process Your Personal Data on Behalf of Merchants

When you use our platform to copy store events (such as orders) from one store to another, we transfer the associated data as part of this functionality. This process is designed to help our customers duplicate store setups, configurations, or transactional information between their own stores they control.

 

During this copying process, we do not retain or store your data for any purpose beyond facilitating the specific copy operation you have requested. The data transfer is direct between your stores, and we do not maintain copies of this information in our systems. This functionality is intended solely to assist our customers in managing their own store data across multiple platforms or instances they control.

 

5. Third-Parties Who May Receive Personal Data

We may share information in limited circumstances:

- With service providers who assist us with our operations, such as payment processors, hosting providers, and marketing agencies

- In response to legal requests, court orders, or to protect our rights, including compliance with applicable laws and regulations

- During business transactions like mergers or acquisitions, where your information may be transferred as part of the transaction

- With analytics partners who help us understand how people use our services

- With advertising partners who deliver personalized advertising based on your interactions with our services

 

6. Third Party Partners & Integrations

Our services may link to third-party services. We don't own or control these third parties. When you interact with these third parties and choose to use their services, your use is subject to their privacy policies. These partners may include:

- Payment gateways

- Marketing automation tools

- Analytics services

- Customer relationship management systems

 

7. Your Privacy Rights and Choices

You have several rights regarding your personal information:

- Access and review your information

- Request correction or deletion

- Object to certain processing activities

- Receive your information in a portable format

- Withdraw consent for processing (where applicable)

- Opt out of marketing communications

- Control how your data is used for advertising purposes

 

To exercise these rights, contact us at shopclone@properoapps.in. We will respond to your request within a reasonable timeframe.

 

8. Retention

We retain information only as long as necessary for the purposes outlined in this policy, to comply with legal requirements, or to resolve disputes. Our retention periods are determined based on:

- The length of our business relationship with you

- Legal obligations that require us to keep certain data

- Business needs for providing our services

- Resolution of disputes or enforcement of agreements

 

We regularly review and securely delete or anonymize data when no longer needed.

 

9. How to Contact Us

For questions about this policy or your data, contact us at:

- Email: shopclone@properoapps.in

- Website: https://www.propero.in/

- Mailing address: Propero Consulting Pvt Ltd, shopexperts@propero.in 

 

10. Changes to this Privacy Policy

We may update this policy periodically to reflect changes in our services or data practices. When we make significant changes, we will notify you through our services or by other means. The updated policy will be posted on our website with a new effective date.