Robotic Process Automation In Human Resources

RPA has changed the working process in many organizations by replacing the human element & engaging them in more meaningful work. HR would like to spend time talking to people, understanding their concerns, thinking about policies and culture and supporting businesses, interviewing, and hiring rather than creating reports or copy-pasting for reports to create another report, etc.  Human Resources processes are more likely to have repetitive and mundane tasks that can be automated with the help of RPA. 

In this article, we will learn about the benefits and use-cases of RPA in the human resources department.


What is RPA?

RPA stands for Robotic Process Automation. RPA operates in automating manual tedious repetitive tasks by software robots. These software robots are software programs built to do the self-regulation work by replacing the human element. 

The work could address queries, make calculations, maintain records, and perform transactions.

Why should the Human Resources department opt for RPA?

The HR department has a number of important tasks that require human attention but sometimes it gets delayed due to the repetitive tasks that are to be taken care of. Robotic Process Automation can help the Human Resources department to focus on improving the business brand in a competitive job market, keeping employees engaged in more worthwhile projects. RPA helps in managing the performance effectively resulting boost in employee productivity.

What are the benefits of RPA in the HR department?

  1. Simpler payroll
  2. Bridging legacy systems and ERPs
  3. Improved learning opportunities
  4. Enhanced employee experience
  5. More efficient talent acquisition
  6. Streamlined employee onboarding
  7. Better performance management


How RPA is used in the HR department?

To learn more about how RPA can help your business, let’s look at some of the common use cases.

  • Shortlist Resumes - The opening posts get a number of resumes and application forms that then HR shortlists which takes up a lot of time. RPA bots can filtrate all that information in minutes and compare it to the required description, shortlist the right candidates for further follow-ups, and send rejection emails to the ones that are not selected.
  • Administer Offer Letters - HR has to collect all the information from several systems & databases to administer the offer letters. It is a tedious task and the chances of manual errors are always there. To overcome it, bots can collect all the data create the offer letters, and send them as well. 
  • Hire onboarding - The process of hiring a newcomer requires the gathering of data from different systems to create a new user account, email address, IT equipment, access rights, etc.
  • Robots can activate a template for the onboarding workflow to ease the process of onboarding by sending the required documents to the newcomer.

  • Attendance Tracking - HR has to track the attendance of each employee and compare it to the timesheets to maintain the employee's salaries. 
  • This can easily be done through RPA bots as they can simplify the processes of attendance tracking to a great extent.

    Some of the other use cases of RPA in HR are Compliance, Expense Management, Analysis of Company Reviews & Employee Data Management. 

    The use of RPA in HR is increasing rapidly. It benefits the organizations as it has made space for more strategic projects by excluding the time taken on repetitive work.

    Take a look at to learn more about RPA.

    Hope you found the above valuable.

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